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Reviews for Investec Bank (UK)
Average User Review Ratings for Savings Account products
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Savings Account Product:
High 5 Account
Review by serendipity
submitted on 12 February 2010
Likes: V good interest rate, simple application & £50 for opening an account.
Dislikes: £25k min and 90 days notice.
Got fed up of opening high interest savings accounts only to find the rate drop a few months later. My partner has used this account for a while and is happy, the rate has always been v competitive - the main selling point. So I took the plunge, simple online application and paperwork arrived a couple of days later. Small glitch getting online password to work (my fault for not reading instructions properly) but the telephone helpline was v efficient and sorted straight away.
No complaints so far, the account does what it says on the tin. My partner and I also both received £50 on account opening as I mentioned them as a referrer on the application. I'd just be wary about holding more than £50k though, Investec's financial strength isn't up there with larger banks like HSBC.
Service:
Savings Account Product:
High 5 Account
Review by wilsond
submitted on 15 January 2010
Likes: The application procedure, on-line banking security, regular account statements & help desk support
Dislikes: None as yet
Service:
Savings Account Product:
High 5 Account
Review by StrawberryKing
submitted on 18 October 2009
Likes: Good concept
Dislikes: Long delay setting up online, slow and poor customer service, 90 days notice
I liked the initial flurry of setting-up help and marketing information which came in the post but when I tried to log onto the Investec website finor online bankg it was a mess.
I spoke with 2 friendly customer service reps who said the website for High 5 is being re-done and that they'd send me new log on details. That was over a week ago and I'm still waiting. I don't mind using telephone banking for checking my balance, etc. but I prefer to use the internet so that's been rather disappointing.