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Reviews for First Direct
Average User Review Ratings for Borrowing (Mortgage) products
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Borrowing (Mortgage) Product:
Offset Mortgage
Review by poshjosh
submitted on 04 August 2010
Likes: Good call centre, low rate
Dislikes: Not the very cheapest rate on the market
Have used a First Direct offset mortgage for the last 6 years and its been great. The rate was competitive when I started out and then moved to base rate + 1%, which has been wonderful. I know someone with base + 0.75% via another bank but this is still pretty good.
Theres been little need to contact First Direct, but when Ihavetheir call centre has been excellent. Far better than other banks I've dealt with.
Finally, if you have savings and a mortgage then offset is the way to go, I haven't paid tax on my savings for 6 years now!
Service:
Borrowing (Mortgage) Product:
Offset Mortgage
Review by nomad
submitted on 28 October 2009
Likes: Rate is ok. Excellent service. Offset mortgage very tax efficient.
Dislikes: Lower rates currently available elsewhere.
Have had the mortgage for over five years and the 'offset' has definitely saved me tax on my savings. The few times I've need help the UK call centre has been very helpful and efficient.
The only downside is that the rate is not currently the most competitive, although it's not too bad.
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