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Reviews for Interactive Investor

Average User Review Ratings for Pension (SIPP) products

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Service: Pension (SIPP) Product: SIPP

Review by kevinco submitted on 05 October 2014

Likes: Low costs

Dislikes: Rubbish service

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Completely incompetent in arranging SIPP transfer from HL. After 6 months transfer (started April 2014) is still incomplete, no communication when problems with individual funds, informed me incorrectly on two occasions that transfer was 'cancelled', never able to deal with issues by phone or secure messaging. They don't seem to care that large parts of pension have been in limbo for 6 weeks or more, without being able to trade. Formal complaint has not been responded to after 2 weeks. Seriously considering going back to HL even though charges are much higher

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