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User Reviews for Interactive Investor: SIPP

Type of service: Pension (SIPP)

Service Rating
1.0
Value Rating
2.0
Overall Rating
1.0
Recommend?
0%


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Review by kevinco submitted on 05 October 2014

Likes: Low costs

Dislikes: Rubbish service

Service Rating:
Value Rating:
Overall Rating:
Recommended?

Completely incompetent in arranging SIPP transfer from HL. After 6 months transfer (started April 2014) is still incomplete, no communication when problems with individual funds, informed me incorrectly on two occasions that transfer was 'cancelled', never able to deal with issues by phone or secure messaging. They don't seem to care that large parts of pension have been in limbo for 6 weeks or more, without being able to trade. Formal complaint has not been responded to after 2 weeks. Seriously considering going back to HL even though charges are much higher

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Please Note: We display user reviews in good faith and cannot guarantee their authenticity. Never choose providers or products on the basis of these user reviews alone. All information and data shown is as at the date of the review.